Mario has been working in the CRS industry for over 10 years. His online and over the phone experiences have provided him with a love for customer support. He is working towards obtaining a degree in business administration while simultaneously growing his knowledge around market research. He is also learning more about Excel so he can provide data results fast. At Echo, he works in both qualitative and quantitative research, and follows the client’s request for providing the best candidates for each project. He is currently living and working from El Salvador, and is able to assist on English and Spanish projects.